Opportunities From: OurCalling

During high Texas summer temperatures, OurCalling operates as a Cooling Center for our guests, staying open until 8 PM whenever the heat index is over 105º. On these days, we will not be giving out resources as usual after our normal business hours, but will focus on serving dinner and keeping people out of the extreme heat. We're inviting a small number of volunteers to help us create a safe, clean, and comfortable environment for anyone seeking relief and a cool place to rest.

IMPORTANT:

During high Texas summer temperatures, OurCalling operates as a Cooling Center for our guests, staying open until 8 PM whenever the heat index is over 105º.

On these days, we will not be giving out resources as usual after our normal business hours, but will focus on serving dinner and keeping people out of the extreme heat. We're inviting a small number of volunteers to help us create a safe, clean, and comfortable environment for anyone seeking relief and a cool place to rest.

IMPORTANT: Please be flexible with the Staff as the need might change. This opportunity is weather-dependent and is subject to change. There may be downtime during your shift, depending on the number of guests.

This partially guest-facing volunteer opportunity is ideal for female volunteers who are passionate about serving the women of OurCalling. Volunteers help create a warm and hospitable environment in our Women's Center by providing compassionate support and practical assistance.

Responsibilities include retrieving clothing and hygiene resource orders, resetting our private showers, and assisting with laundry services. 

Dress Code: All volunteers must wear long pants (no leggings), a shirt with sleeves, and closed-toed shoes.

First-Time Volunteers: When you arrive, check in at the Volunteer Check In station. Please wait for your name tag to print (this may take 10-15 seconds) and place any bags or purses in a locker. Once you have checked in with your items put away, you can head upstairs to the Women's Center and report to Fahdel or Kristen for further instructions.

Physical Requirements:

This partially guest-facing volunteer opportunity is great fit for anyone who desires to serve others through both practical support and meaningful connection. Volunteers help create a warm and hospitable environment by providing essential support.

Responsibilities include pulling clothing and hygiene resource orders, resetting our private showers, assisting with laundry services, and restocking the resource room. Tasks may also include helping set up or reset our cafe and worship center.

Dress Code: Please wear long pants (preferably jeans), a T-shirt, and closed-toed shoes. Leggings are not allowed.

First-Time Volunteers: Upon arrival, please check in at the Volunteer Check-In station. Wait for your name tag to print (may take 10-15 seconds) and put any bags or purses into a locker. Once you have checked in with your items put away, you can head to the Guest Services desk (located in the cafe) and report to Fahdel or Daniel for further instructions.

Physical Requirements:

This guest-facing volunteer opportunity is ideal for those who enjoy building relationships and engaging with people through meaningful conversation. Volunteers have the opportunity to connect intentionally with guests, fostering a sense of community and encouragement. 

Before serving, new volunteers will receive guidance from OurCalling staff on the guidelines of engagement, including appropriate and inappropriate topics of conversation, recognizing when to step away from a situation, and when to involve a staff member. Once trained, volunteers will spend time with guests through conversation and shared activities such as  dominoes, checkers, cards, or other games.

We encourage sharing the Gospel and praying with guests when appropriate. 

Dress Code: Please wear long pants (preferably jeans), a T-shirt, and closed-toed shoes. Leggings are not allowed.

First-Time Volunteers: When you arrive, check in at the Volunteer Check-In station. Please wait for your name tag to print (this may take 10-15 seconds) and place any bags or purses in a locker. Once you are checked in with your items put away, go to the downstairs worship center for a guide to engagement from one of the Care Ministers.

This non-guest-facing volunteer opportunity is a great fit for families, teenagers, individuals with limited mobility, or anyone looking to make a meaningful impact behind the scenes. Volunteers help ensure that essential resources are organized, accessible, and ready to meet the needs of our guests.

Responsibilities may include bringing donation bins to the Warehouse, sorting through incoming clothing and hygiene items, rolling and labeling clothing items, labeling items, organizing items into designated bins, and restocking the resource room.

Dress Code: All volunteers must wear long pants (no leggings), a shirt with sleeves, and closed-toed shoes.

First-Time Volunteers: When you arrive, check in at the Volunteer Check-In station. Wait for your name tag to print (may take 10-15 seconds) and put any bags or purses into a locker. Once you are checked in with your items put away, you can head upstairs to the Warehouse and report to Zane or Courtney.

Physical Requirements:

This guest-facing volunteer opportunity is ideal for individuals who enjoy connecting with people and thrive in a fast-paced, relational environment.

Responsibilities include utilizing iPads and our database system to enter resource requests while engaging in conversations with our male guests. Volunteers are encouraged to connect intentionally with guests by offering prayer and sharing the Gospel.

Consistency is extremely beneficial in this role.

Dress Code: All volunteers must wear long pants (no leggings), a shirt with sleeves, and closed-toed shoes.

First-Time Volunteers: When you arrive, check in at the Volunteer Check In station. Please wait for your name tag to print (this may take 10-15 seconds) and place any bags or purses in a locker. Once you are checked in with your items put away, you can head to the Guest Services desk (in the cafe) and report to China and Daniel for further instructions.

This guest-facing volunteer opportunity is great fit for anyone who enjoys working in the kitchen or learning about food service. Volunteers play an important role in ensuring that guests receive meals in an environment that reflects dignity, care, and respect.

Responsibilities include plating food, refilling the serving line, handing plates to guests, distributing utensils, cleaning dishes, and resetting the kitchen after service concludes.

Dress Code: Please wear long pants (preferably jeans), a T-shirt, and closed-toed shoes. Leggings are not allowed. Please be prepared to tie your hair back and wear a hairnet while you serve.

First-Time Volunteers: Upon arrival, please check in at the Volunteer Check-In station. Wait for your name tag to print (may take 10-15 seconds) and put any bags or purses into a locker. Hairnets are located on the right as you enter. Please wear a hairnet, wash your hands (located to the left), and wear gloves. Charles and Shawn will provide you with instructions from there.

Physical Requirements:

This non-guest-facing volunteer opportunity is ideal for anyone who enjoys working in the kitchen or is interested in learning more about food preparation. Volunteers will work alongside and under the guidance of OurCalling's kitchen staff to help prepare meals for our neighbors.

Responsibilities may include chopping fruits and vegetables, preparing dishes, assisting with cooking, manning the grill and cleaning dishes. Volunteers must be 16 years of age or older.

Dress Code: Please wear long pants (preferably jeans), a T-shirt, and closed-toed shoes. Leggings are not allowed. Please be prepared to tie your hair back and wear a hairnet while you serve.

First-Time Volunteers: Upon arrival, please check in at the Volunteer Check-In station. Wait for your name tag to print (may take 10-15 seconds) and put any bags or purses into a locker. Hairnets are located on the right as you enter. Please wear a hairnet, wash your hands (located to the left), and wear gloves. Charles and Shawn will provide you with instructions from there.

Physical Requirements:

This guest-facing volunteer opportunity is perfect for early risers. Responsibilities include preparing coffee, serving coffee and pastries, cleaning and resetting the cafe, and returning the supplies after service concludes.

Dress Code: Please wear long pants (preferably jeans), a T-shirt, and closed-toed shoes. Leggings are not allowed. Please be prepared to tie your hair back and wear a hairnet while you serve.

First-Time Volunteers: Upon arrival, please check in at the Volunteer Check-In station. Please wait for your name tag to print (this may take 10-15 seconds) and place any bags or purses in a locker. Once you are checked in with your items put away, you can head to the Guest Services desk (in the cafe) and report to Erik for further instructions.

Physical Requirements:

This non-guest-facing opportunity is great for families, teenagers, or anyone with limited mobility. The tasks include but are not limited to, bringing donation bins in, sorting through incoming clothing and hygiene items, folding and rolling clothing, labeling items, organizing items into the appropriate bins, and restocking the resource room.

Dress Code: All volunteers must wear long pants (no leggings), a shirt with sleeves, and closed-toed shoes.

First-Time Volunteers: When you arrive, check in at the Volunteer Check-In station. Wait for your name tag to print (may take 10-15 seconds) and put any bags or purses into a locker. Once you are checked in with your items put away, you can head upstairs to the Warehouse and report to Zane or Courtney.

Physical Requirements:

This guest-facing opportunity is great for anyone! The tasks include, but are not limited to, plating food, refilling the serving line, handing out plates to guests and staff, passing out utensils, cleaning dishes, and straightening the kitchen afterward.

Dress Code: Please wear long pants (preferably jeans), a T-shirt, and closed-toed shoes. Leggings are not allowed. Please be prepared to tie your hair back and wear a hairnet while you serve.

First-Time Volunteers: Upon arrival, please check in at the Volunteer Check-In station. Wait for your name tag to print (may take 10-15 seconds) and put any bags or purses into a locker. Hairnets are located on the right as you enter. Please wear a hairnet, wash your hands (located to the left), and wear gloves. Charles and Shawn will provide you with instructions from there.

Physical Requirements:

This partially guest-facing opportunity is great for all. The tasks performed include, but are not limited to, pulling clothing and hygiene products for guest orders, assisting with laundry services, handing out resources, restocking the resource room, and cleaning bathrooms/showers.

Dress Code: Please wear long pants (preferably jeans), a T-shirt, and closed-toed shoes. Leggings are not allowed. Please be prepared to tie your hair back and wear a hairnet while you serve.

First-Time Volunteers: When you arrive, check in at the Volunteer Check-In station. Please wait for your name tag to print (this may take 10-15 seconds) and place any bags or purses in a locker. Once you are checked in with your items put away, you can head to the Guest Services desk (in the cafe) and report to OC Staff for further instructions.

Physical Requirements:

Intake is fast-paced and requires high energy and social skills to interact with each guest. Volunteers are required to utilize our ipads and database to input orders for clothing and hygiene while conversing with guests. We encourage sharing the gospel and/or praying with guests whenever possible. You may be asked to help with other tasks besides intake during your service time, depending on the need.

Consistency is extremely beneficial in this role.

Dress Code: Please wear long pants (preferably jeans), a T-shirt, and closed-toed shoes. Leggings are not allowed.

First-Time Volunteers: When you arrive, check in at the Volunteer Check-In station. Please wait for your name tag to print (this may take 10-15 seconds) and place any bags or purses in a locker. Once you are checked in with your items put away, you can head to the Guest Services desk (in the cafe) and report to OC Staff for further instructions.

On Saturdays, we serve brunch! We are looking for volunteers, at least 16 years old, to serve in the kitchen and prepare breakfast food, plate and serve it to our guests. 

Dress Code: Please wear long pants (preferably jeans), a T-shirt, and closed-toed shoes. Leggings are not allowed. Please be prepared to tie your hair back and wear a hairnet while you serve.

Physical Requirements:

This opportunity is available to individuals who need to complete court-mandated community service. All community service hours are completed within the building in the greatest area of need.

To complete court-mandated community service hours with OurCalling, you must first go through orientation (be prepared to stay 15 minutes after orientation for extra instruction) and then meet with the Volunteer Team for a 30-minute preliminary meeting.

You are responsible for keeping track of your hours by checking in and out at the Volunteer Check-In Station at OurCalling and bringing your paperwork with you each day. The Volunteer Engagement Manager and Volunteer Coordinator are the only people who can sign off on your timesheet. If neither option is available, please email us at volunteer@ourcalling.org with your departure time, and we will update our records to reflect the next time you are scheduled to serve.

If you need a verification letter, please notify the Volunteer Team at OurCalling at least one week in advance. We cannot guarantee that a letter will be sent on the same day.

This guest-facing opportunity is good for those who are morning people. The tasks performed include, but are not limited to, preparing coffee, serving coffee to the guests, cleaning up, and putting everything away after service ends.

Dress Code: Please wear long pants (preferably jeans), a T-shirt, and closed-toed shoes. Leggings are not allowed. Please be prepared to tie your hair back and wear a hairnet while you serve.

First-Time Volunteers: Upon arrival, please check in at the Volunteer Check-In station. Wait for your name tag to print (may take 10-15 seconds) and put any bags or purses into a locker. Hairnets are located on the right as you enter. Please wear a hairnet, wash your hands (located to the left), and wear gloves. Charles and Shawn will provide you with instructions from there.

Physical Requirements:

This non-guest-facing opportunity is ideal for anyone who is comfortable in the kitchen or is interested in learning more about cooking. Volunteers will follow the instructions and lead of OurCalling kitchen staff. The tasks include but are not limited to, chopping fruits and vegetables, preparing dishes, manning the grill, cooking, and cleaning dishes.

Dress Code: Please wear long pants (preferably jeans), a T-shirt, and closed-toed shoes. Leggings are not allowed. Please be prepared to tie your hair back and wear a hairnet while you serve.

First-Time Volunteers: Upon arrival, please check in at the Volunteer Check-In station. Wait for your name tag to print (may take 10-15 seconds) and put any bags or purses into a locker. Hairnets are located on the right as you enter. Please wear a hairnet, wash your hands (located to the left), and wear gloves. Charles and Shawn will provide you with instructions from there.

Physical Requirements:

This is the first step to volunteering at OurCalling! During Volunteer Orientation, you will learn about the mission and vision of OurCalling, which is dedicated to discipling our homeless friends in Dallas. We will talk about all of the various volunteer roles, go over rules and best practices. You only need to go through Orientation once before serving!